Juniper Hill Caravan Park Review

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Review Date: May 2008

Introduction
Juniper Hill is a large 3-star caravan park on the north coast of Northern Ireland and lies approximately half way between Portrush and Portstewart on the A2 Ballyreagh coast road with views out to sea. It opens from Easter through to the 31st October.

Juniper Hill’s address is: 70 Ballyreagh Road, PortStewart, Londonderry, BT55 7PT.

Telephone: +442870832023. Fax: +442870353489

The interactive map below shows Juniper Hill’s location. Zoom out on the map to see the caravan park’s location in proximity to the nearby towns of Portrush and Portstewart.

 

This was to be our second trip of the season  and I attempted to book the site a couple of weeks in advance. We wanted to check in for the weekend (in on the Friday and out on the Monday).

Eric, the man I spoke with was very friendly and although a minimum number of nights stay was not mentioned, he informed me that they were fully booked up for the bank holiday weekend I requested. He told me that if I rang back a few days later and reservation requests had not been paid, I could then reserve a site. I rang back on the Saturday morning early and sure enough, a site had become available. I reserved it. For a touring caravan and two adults we had to pre-pay the full amount of £15 per night. I sent off my cheque for £45 in total. Although an exact date was not specified for the cheque to arrive at the office, I got the impression that ideally it should be within a couple of days and maximum a week.

On the day prior to arrival I attempted to contact via telephone again to clarify if each site had drainage and how many amps electricity would be supplied. Unfortunately, although I tried up to maybe 15 times, there was no answer from the Juniper Hill office. On the Friday morning of departure I tried the telephone again. This time I got straight through and was duly informed that the ‘Wastemaster’ would be required and 13 amps of electricity would be supplied.

We arrived at approximately 7:30pm on the Friday night. The road leading into the site was an A-road and access was very good.

The latest check in was 8:00pm. I went into the office and met Eric who was friendly. Eric seemed to know I hadn’t been to the Park before with a caravan and after taking my £10 deposit and giving me our access card which opened the front barrier, he asked me to wait until he had finished up with another customer so that he could show us to our site. Just before he finished with that customer another one came into the office. Again he said he would deal with the new customer before showing us to our site. I was starting to feel a little exasperated with the delay however when he had finished up he indicated that it was my turn. I left the office and we drove into the park. Note that you have to drive through the barriers on the wrong side of the road (drive on the right). The access card is only required to enter the park and not to exit it. A sensor automatically detects the car approaching when exiting. The park itself operates a one-way system.

Eric showed us to our site, which was on quite a steep slope. He assisted us with getting our caravan onto concrete blocks to help make it level and even wound down the ‘stays’ at each corner of the caravan. At this point I realized just what a kind man Eric was. The delay in the office was so that he could take a few minutes out with us and help us get set up on site.

The Park provided for touring caravans, motorhomes, trailer tents and static caravans. It was previously possible to rent a static caravan however this facility is no longer possible.

Juniper Hill is quite large park with 426 fully serviced static sites, 80 touring pitches and 5 sheltered sites for tents with most sites having some sort of view of the ocean. Some of the touring sites are near to the entrance of the park scattered in with the statics. We were booked into a site here fairly close to the toilets and showers and also with a pretty good view of the coast. There is also a more dedicated area for touring caravans towards the rear of the park. Some of these line the road and have fantastic views out to sea. The park has not much shelter from the wind.

The touring area was grassy with tarmac roads. Each touring pitch had an electric hookup but no drainage. A few touring sites had hard stands. Drinking water had to be collected from a shared tap and waste water taken to the ‘slop house’ beside the toilets and showers.

Facilities
I counted three toilet blocks around the park with some being more modern than others.

Inside the male side of the toilet block just inside the entrance to the park there were 4 toilets, 1 long urinal and 8 wash hand basins, which seemed adequate to serve our area of the park. The male side also contained 3 showers. The toilet and showers seemed quite clean.

The female side of the toilet block was a different layout to the male. It contained 3 showers, 4 toilets and 4 enclosed washing cubicles with 2 extra wash hand basins.

The showers took 20 pence pieces. When I inserted my 20 pence, the shower did not start, but after thumping the box with my hand it started up.

The showers did not have a temperature control but pumped out a good temperature of hot water. The 20 pence provided exactly 4 minutes 55 seconds showering.

On site, there are a couple of laundry rooms providing washing, drying and ironing facilities.

 

A separate dishwashing room with a couple of basins was also available beside the toilet block.

A Chemical Disposal Point was available close to the touring area for emptying the cassette toilet. It was also possible to empty the kitchen liquid waste here.

A Phone Box was located outside reception.

There was a dedicated children’s play area in the park.

Dogs were welcome and there were signs in the park that they should be kept on a lead.

There is a shop in the caravan park, but it sparsely stocked. The nearest takeaway is the ‘Atlantic Takeaway’ in neighbouring ‘Carrick Dhu Caravan Park’.

Conclusion

The touring area of Juniper Hill Holiday Park is situated in a great location between Portrush and Portstewart with a great sea view. Prices were very reasonable, facilities quite modern and clean and the staff friendly. The major disadvantage was not having drainage and a fresh water tap at each touring site.

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